Refund policy
Should you discover any problems with your order, we will do our best to make things right. Please notify us of any problems (damaged products, missing or incorrect items, billing problems, etc.) by emailing us at talk@cheesebros.com. If you are reporting a damaged product, please include a photo with your email if possible.

Please notify us of any problems within 30 days of placing your order. We cannot offer refunds and/or replacement goods after that time period.

If you purchased additional package protection with Route, you can look at your original confirmation email for more information. Email us if you need any assistance finding information about your Route coverage.